Digital Echoes of Heritage: Evaluating the Impact of Interface Design on User Experiences of Tengwang Pavilion Across Social Media Platforms
List of Authors
Mustaffa Halabi, Sun Qing
Keyword
Tengwang Pavilion, Interface Design, User Experience, Cultural Heritage, Social Media Platforms
Abstract
It is both the opportunities and the challenges that arise from the combination of cultural heritage and digital media in recording and promoting a historical landmark, the Tengwang Pavilion, that could be worth further investigation. This masterpiece, first built around the time of the Tang Dynasty, still stands powerful, not just in the tangible sense but also in the ever-growing realm of online media on the likes of Trip. com and TripAdvisor. com. In this work, we explore how elements of ID, such as the layout, visual aesthetic, ease of navigation, interactivity, impact on user experience by investigating ID in digital depiction of the Tengwangpavilion. The research uses quantitative analysis method to collect sample responses of users' mental models and satisfaction of using the selected platforms through online surveys. The results of the regression analysis indicate that user-centered design and user experience (UX) contribute to the overall quality of the interface. And user-oriented design specifically is now the number-one factor--out of a handful of design-related principles that also made the top 10--underlining a need to focus on accessibility, responsiveness and culturally sensitive design processes. In addition, the research explores the contentious question of the authenticity of User-Generated Content (UGC), problems with Recommender systems, and the dangers cultural misrepresentation is exposed to by algorithmic bias and a focus on visual over linguistic truthfulness. Drawing from multilevel collaborations and interface design theory, media authenticity considerations, and Web user behavior, this research also contributes ideas for practical enrichments of digital preservation and use of cultural heritage areas. It suggests a redesign of the interface can bring about user’s satisfaction and increase involvement as well as the representation of a historical landmark is still accurate and respectful to its culture. The results provide a practical framework for developers, tourism entrepreneurs and cultural preservationists seeking to combine the contemporary digital trends as well as the enduring values of traditional architecture.