1. ISO 13485:2016 - Medical devices. Quality management systems - Requirements for regulatory purposes
2. ISO 14971:2019 - Medical devices - Application of risk management to medical devices
3. Cunningham, Lynne. The Quality Connection in Health Care: Integrating Patient Satisfaction and Risk Management. San Francisco, CA: Jossey-Bass Publishers, 1991.
4. Summerill, Corinna, Simon J.T. Pollard and Jennifer A. Smith. “The Role of Organizational Culture and Leadership in Water Safety Plan Implementation for Improved Risk Management.” Science of the Total Environment, 2010, Vol 408, Issue 20, pp. 4319-4327.
5. Richard Allan, Paul Jeffrey, Martin Clarke, Simon J. T. Pollard Economics, 2013 The impact of regulation, ownership and business culture on managing corporate risk within the water industry;
6. Ali Bayati .2007. “The Impact of acquiring ISO certification on performance of SME,s in Tehran” , The TQM Magazine, Vol 19, No 2, pp 140-149
7. Jarrod M Haar and Chester S. Spell .2008. “Predicting total quality management adoption in New Zeeland”, Journal of Enterprise Information, Vol 21, no 2, pp 162-178.
8. K.A.S.P Kaluarachchi .2010. “Organizational culture and total quality management practices” A Siri Lankan Case, The TQM Journal, Vol 22, no 1, pp 41-55.