Modelling the Success Factors of the Internship Management System: A Case Study of Guangxi Electrical Polytechnic Institute, China
List of Authors
Afdallyna Fathiyah Harun, Li Yan, Wan Abdul Rahim Wan Mohd Isa
Keyword
Internship Management System; Information Systems Success; Technology Acceptance Model; Expectation Confirmation Theory; Vocational Education; DeLone and McLean Model; TOE Framework
Abstract
The increasing digitalization of higher education has necessitated the adoption of comprehensive internship management systems to enhance student learning outcomes and administrative efficiency. Through a comprehensive literature review, this study develops an integrated theoretical model to identify the critical success factors of internship management systems in vocational education contexts. Drawing upon the DeLone and McLean Information Systems Success Model, Technology Acceptance Model (TAM), Technology-Organization-Environment (TOE) framework, Expectation Confirmation Theory (ECT), and Self-Efficacy Theory, this research proposes a comprehensive framework comprising 19 hypotheses. The proposed model conceptualizes the relationships between system quality, information quality, service quality, organizational context, environment context, and organization culture context as antecedents of perceived usefulness and expectation confirmation, which subsequently influence user satisfaction, self-efficacy, and intention to use. While tailored for a future case study at Guangxi Electrical Polytechnic Institute, China, this paper focuses on the theoretical construction and hypothesis development necessary to understand the contextual factors driving system adoption. This study contributes to the theoretical understanding of information systems success in vocational education settings and provides a robust foundation for future empirical validation and practical implementation strategies.