The impact of COVID-19 on Garuda Indonesia’s operation
List of Authors
  • Rizky Multazam Ahmad

Keyword
  • operation, covid19, management, aviation industry

Abstract
  • The research purpose is to study and identify the impact of the COVID-19 pandemic, in the form of new policies and restrictions, on the airline Garuda Indonesia. The research which has been undertaken is done with interpretivism using the abduction technique considering the dynamic and changing character of operation. This technique is intended to assist the researcher in comprehending the many interpretations of the influence of COVID-19 on Garuda Indonesia's operations that are affected by the societal viewpoint on the event. In this occurrence, the researcher is looking through the perspective of the interviewee, and the comparison approach has been performed to analyze the data in this instance. The information has been gathered via documents, reports, and operations, as well as an interview with a source from Garuda Indonesia, who provided the information. Following the study, it was discovered that several of the independent factors had a significant impact on the dependent variable, where the independent variable is the COVID-19. Flight activities, the number of planes, the number of passengers, the number of crews, the company's debts, government aid, and future strategy, are the dependent variables. It has been found that there exists a negative relationship between the COVID-19 pandemic and the flight activities, the number of planes, the number of passengers, the number of crews, the company’s debts, government aid, and the future strategy. The impacts are considered severe and there are some new policies that the company did and still do carry out as efforts to preserve the company.

Reference
  • 1. Agifors. (2022).

    2. Drljača, M., Štimac, I., Bračić, M. & Saša Petar. (2020). The Role and Influence of Industry 4.0. in Airport Operations in the Context of COVID-19. Sustainability, vol. 12, no. 24, pp. 10614.

    3. Gunawan, A. (2022). (Interviewed by Rizky Multazam Ahmad)

    4. International Air Transport Association. (2020). (confidential document from IATA)

    5. Knod, E.M., Schonberger, R.J. (2000). Operation Management Meeting Customers’ Demand. McGraw-Hill Irwin, New York.

    6. Koksalmis, G. (2019). Operations Management Perspectives in the Air Transport Management. Vol. 2

    7. Mustapha, N.N.S.N., Yazid, M.F.M. & Shamsudin, M.F. (2020). How airline industry may rise post covid-19 pandemic. Journal of Postgraduate Current Business Research, 1(1).

    8. Pacana, A., Gazda, A., Bednárová, L. (2014). The impact of quality information on the innovative environment of public administration. International Journal of Interdisciplinarity in Theory and Practice, ITPB, 4, 25-26.

    9. Pusparisa, Y. (2020). Garuda Indonesia Mengurangi Kapasitas kursi Penumpang. Databoks. Available at: https://databoks.katadata.co.id/datapublish/2020/06/16/garuda-indonesia-mengurangi-kapasitas-kursi-penumpang [Accessed July 14, 2021].

    10. Ramdani, R., Agustiyara & Purnomo, E.P. (2021). Big Data Analysis of COVID-19 Mitigation Policy in Indonesia: Democratic, Elitist, and Artificial Intelligence. IOP Conference Series. Earth and Environmental Science, vol. 717, no. 1.

    11. Skotnicka-Zasadzień, B., Wolniak, R., & Zasadzień, M. (2017)a. Use of quality engineering tools and methods for the analysis of production processes - case study. Advances in Economic, Business and Management Research, 33, Second International Conference on Economic and Business Management, FEBM, 2017, Shanghai, 240-245.

    12. Skotnicka-Zasadzień, B., Wolniak, R., & Zasadzień, M. (2017)b. Use of quality engineering tools and methods for the analysis of production processes - case study. Advances in Economic, Business and Management Research, 33, Second International Conference on Economic and Business Management, FEBM, Shanghai, 240-245.

    13. Szczucka-Lasota, B., & Wolniak, R. (2018). Control plan and research supply as a tool in the process of decision making, Zeszyty Naukowe Politechniki Ślaskiej, Seria Organizacja i Zarządzanie, 115.

    14. Wolniak, R. (2020). Main functions of operation management. Production Engineering Archives, 26.

    15. Wolniak, R. (2019). Operation manager and its role in the enterprise. Production Engineering Archives, 24, 1-4.

    16. Wolniak, R., Grebski, M.E., & Skotnicka-Zasadzień, B. (2019). Comparative analysis of the level of satisfaction with the services received at the business incubators (Hazleton, PA, USA and Gliwice, Poland). Sustainability, 10, 2889, 1-22.

    17. Wolniak, R., Skotnicka-Zasadzień, B., & Zasadzień, M. (2017). Application of the theory of constraints for continuous improvement of a production process - case study. 3rd International Conference on Social, Education and Management Engineering (SEME), Shanghai, 169-173.

    18. Zhu, G., Chou, M.C. & Tsai, C.W. (2020). Lessons Learned from the COVID-19 Pandemic Exposing the Shortcomings of Current Supply Chain Operations: A Long-Term Prescriptive Offering. Sustainability, vol. 12, no. 14, pp. 5858.