Pengaruh faktor pekerjaan terhadap presenteeism dan kepuasan kerja
List of Authors
  • Sarah Mahfuz , Wan Shahrazad Wan Sulaiman

Keyword
  • Presenteeism, kawalan pekerjaan, tuntutan pekerjaan, sokongan sosial, ketidakjaminan pekerjaan, kepuasan kerja

Abstract
  • Presenteeism ialah fenomena pekerja hadir bekerja walaupun sakit. Presenteeism telah menjadi satu masalah yang penting kepada organisasi kerana memberi kesan kepada produktiviti dan kesejahteraan pekerja. Tujuan kajian ini adalah untuk meneliti hubungan antara faktor pekerjaan, presenteeism dan kepuasan kerja. Kajian ini juga turut meneliti peranan presenteeism sebagai pengantara dalam hubungan antara faktor pekerjaan terhadap kepuasan kerja. Faktor pekerjaan yang dikaji ialah kawalan pekerjaan, tuntutan pekerjaan, sokongan sosial dan ketidakjaminan pekerjaan. Kajian ini menggunakan reka bentuk kajian rentas dengan melibatkan sampel kajian seramai 663 orang penjawat awam daripada enam jabatan/kementerian di Putrajaya. Alat kajian yang digunakan ialah Stanford Presenteeism Scale (SPS-6), Job Content Questionnaire (JCQ), Job Insecurity Scale (JIS) dan Brayfield and Rothe Index of Job Satisfaction. Hipotesis kajian diuji dengan menggunakan ujian regresi dan bootstrapping. Keputusan kajian mendapati semua faktor pekerjaan iaitu kawalan pekerjaan, tuntutan pekerjaan, sokongan sosial dan ketidakjaminan pekerjaan mempunyai pengaruh signifikan terhadap kepuasan kerja. Selanjutnya presenteeism mempunyai pengaruh signifikan terhadap kepuasan kerja. Presenteeism juga didapati berperanan sebagai pengantara dalam hubungan antara kawalan pekerjaan, sokongan sosial dan ketidakjaminan pekerjaan dengan kepuasan kerja. Kajian ini diharap dapat memberi pencerahan tentang hubungan antara faktor pekerjaan, presenteeism dan kepuasan kerja dalam konteks perkhidmatan awam di Malaysia.

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