Pengaruh kepemimpinan transformasi, keberkesanan latihan dan kualiti kehidupan bekerja terhadap kualiti perkhidmatan guru di Malaysia
List of Authors
  • Salma Che Mat , Siti Fardaniah Abdul Aziz

Keyword
  • Kepemimpinan transformasi, keberkesanan latihan, kualiti kehidupan bekerja, kualiti perkhidmatan, guru Malaysia

Abstract
  • Guru memainkan peranan penting dalam mempengaruhi kesejahteraan manusia khususnya terhadap golongan murid dan ibu bapa. Namun, kajian-kajian lepas yang melibatkan kesejahteraan masyarakat Malaysia jarang memfokuskan kepada kualiti perkhidmatan guru. Sedangkan, secara normalnya masyarakat Malaysia menghabiskan masa selama 11 tahun iaitu sejak berumur 7 hingga 17 tahun untuk bersekolah. Selain itu, kajian-kajian lepas mendapati beberapa pemboleh ubah seperti gaya kepemimpinan transformasi, keberkesanan program latihan dan kualiti kehidupan bekerja merupakan pemboleh ubah bebas yang mampu mempengaruhi kualiti perkhidmatan pekerja. Oleh itu, satu kajian telah dilaksanakan untuk menentukan pengaruh pemboleh ubah bebas tersebut terhadap kualiti perkhidmatan dalam kalangan 86 guru di sebuah sekolah menengah di Kelantan, Malaysia. Hasil kajian menunjukkan kesemua pemboleh ubah meramal 10.7% varians dalam kualiti perkhidmatan guru; selain itu, kesemua pemboleh ubah berada pada tahap yang sederhana. Sebagai tambahan, hanya kualiti kehidupan bekerja mempengaruhi kualiti perkhidmatan guru secara signifikan; manakala kepemimpinan transformasi dan keberkesanan latihan hanya mempunyai hubungan signifikan tetapi tidak mempengaruhi kualiti perkhidmatan guru secara signifikan.

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