INTEROPERABILITY OF THE CROSS-BORDER QR PAYMENT INTEGRATION: EVIDENCE FROM ASEAN+3
List of Authors
MOHD FAIZUDDIN MUHAMMAD ZUKI
Keyword
Cross-border QR payments, ASEAN+3, interoperability, fintech, regional integration.
Abstract
This study examines the interoperability of cross-border Quick Response
(QR) payment systems within Association of Southeast Asian Nations plus
China, Japan, and South Korea (ASEAN+3), focusing on how national
infrastructures are linked to enable seamless retail transactions. As QR
adoption accelerates across Asia, integration between systems such as
Malaysia’s DuitNow, Indonesia’s Quick Response Code Indonesian
Standard (QRIS), Singapore’s Network for Electronic Transfers (NETS),
Thailand’s PromptPay, and Cambodia’s Bakong has become central to
advancing financial inclusion and regional connectivity. Given the nascent
stage of regional integration and limited empirical transaction data,
this study employs a qualitative, narrative-based approach grounded in
secondary data and policy documents to critically review existing national
systems and map interoperability gaps. Accordingly, thematic analysis
revealed four dimensions shaping readiness and integration: Technological
interoperability, regulatory and policy alignment, market adoption, and
systemic challenges. Concurrently, findings reveal that while bilateral
QR linkages are operational in several jurisdictions, disparities remain in
coverage, transaction limits, and regulatory harmonisation, particularly in
emerging markets. In particular, Malaysia’s DuitNow QR is highlighted as a
strategic case, demonstrating how national systems can serve as gateways for
regional integration. Additionally, recommendations emphasise the need for
ISO 20022 harmonisation, reciprocal regulatory cooperation, and inclusive
digital infrastructure to support broader multilateral platforms. Thus, the
study underscores the significance of cohesive regional strategies to achieve
a financially integrated and digitally inclusive ASEAN+3 ecosystem.