A Perspective on the Spread of Digital Tools’ Contribution on Low English Proficiency Among University Students in Malaysia and Its Impact on Academic Performance
List of Authors
Mahendran Ramasamy
Keyword
Digital technology, English proficiency, Academic performance, Artificial Intelligence (AI), Employability
Abstract
The fast-paced gallop that we achieve in information technology has galvanised all sectors of our daily life. It has completely reshaped the education landscape, particularly after the COVID-19 pandemic. The deluge of online learning and the associated digital tools caught us in complete surprise, often with inadequate preparedness. Undeniably, it has brought efficient ways to acquire knowledge, though it often exposes us to challenges and difficulties in using them to acquire digital literacy and English proficiency, particularly in Malaysia. This paper investigates the complicated relationship between the usage of technology and acquiring English competency in academic performance among Malaysian university students. Although the omnipresent Artificial Intelligence (AI) tools have facilitated most of the academic tasks, acquiring proficiency in English has further declined among the students, even though they are technically inclined. In a multilingual country where English is the second language, the ongoing struggle with proficiency has been a long-standing issue that affects graduates' employability, communication skills, and overall academic performance. With the global business and political landscape constantly evolving, mastering English is becoming increasingly important and will continue to be a key asset for anyone looking to join the international workforce. This study takes a closer look at how changing education policies, like the repeal of the Teaching and Learning of Science and Mathematics in English (PPSMI) and the launch of initiatives such as MBMMBI and DLP, have impacted English teaching in Malaysia.