Abdullah, M. R. (2022). Aplikasi Kaedah Fuzzy Delphi. (M. E. Ali, Interviewer).
Asian Developmet Bank. (2013). The Social Protection Index: Assessing Results for Asia and the Pacific. ADB. http://hdl. handle.net/11540/79
Alam, M. R., Kitenge, E., & Bedane, B. (2017). Government effectiveness and economic growth. Economics Bulletin, 37(1), 222227.
Arnaboldi, M., Lapsley, I., & Steccolini, I. (2015). Performance management in the public sector: The ultimate challenge. Financial Accountability and Management, 31(1), 1–22. https://doi.org/10.1111/ faam.12049
Artini R., Zaharah H., Mohd R. M. J., Ahmad A. S., Saedah S., & Nurul R. M. N. (2014). Aplikasi teknik fuzzy delphi terhadap keperluan aspek ‘riadhah ruhiyyah’ untuk profesionalisme perguruan pendidikan Islam. The Online Journal of Islamic Education, 2(2), 53–72. https://mjes. um.edu.my/index.php/O-JIE/article/ download/5479/3249
Asif, M., & Searcy, C. (2014). A composite index for measuring performance in higher education institutions. International Journal of Quality and Reliability Management, 31(9), 983–1001. https://doi.org/10.1108/ IJQRM-02-2013-0023
Azilawanie, W. N., Akma, N., & Amin, A. (2019). Tingkah laku penduduk dalam aktiviti pemuliharaan ke arah kelestarian sungai di Terengganu, Malaysia. Asian People Journal, 2(2), 70–80.
Baharuddin, S. A., Yusoff, A. Y., Nor, M. M., Liu, O. P., Halim, R. S. A., & Hamzah, S. A. (2012). Laporan Kajian Sistem Pengurusan dan Indeks Ketegangan Masyarakat JPNIN. Institut Kajian Etnik-Universiti Kebangsaan Malaysia (KITA-UKM). (Issue November).
Behn, R. D. (2003). Why measure performance? Different purposes require different measures performance. Public Administration Review, 63(5), 586–606.
Bui, T. D., Tsai, F. M., Tseng, M. L., & Ali, M. H. (2020). Identifying sustainable solid waste management barriers in practice using the fuzzy delphi method. Resources, Conservation and Recycling, 154(August 2019), 104625. https://doi.org/10.1016/j.resconrec.2019.104625
Cassidy, J., & Kendis, S. (2011). Performance measurement: An index approach for federal agencies. PMI® Global Congress 2011—North America, Dallas, TX. Newtown Square, PA: Project Management Institute, October 2011, 1–6. https://www. pmi.org/learning/library/performancemeasurement-index-federal-agencies-6124
Chakrabarty, B. (2007). Is it meaningful to measure performance in government sector? Vidyasagar University Journal of Commerce, 12(March), 32–42. http:// inet.vidyasagar.ac.in:8080/jspui/ bitstream/123456789/963/2/4th Article.pdf
Chang, I. S., Tsujimura, Y., Gen, M., & Tozawa, T. (1995). An efficient approach for large scale project planning based on fuzzy Delphi method. Fuzzy Sets and Systems, 76(3), 277-288. https://doi.org/10.1016/01650114(94)00385-4
Cheng, C.-H., & Lin, Y. (2002). Evaluating the best main battle tank using fuzzy decision theory. European Journal of Operational Research, 142, 174–186.
Chu, H. C., & Hwang, G. J. (2008). A delphibased approach to developing expert systems with the cooperation of multiple experts. Expert Systems with Applications, 34(4), 2826-2840. https://doi.org/10.1016/j. eswa.2007.05.034
Din, B., Ibrahim, A. Z., & Rahman, M. F. A. (2015). The reforms of bugdet system in Malaysia. Journal of Governance and Development (JGD), 11(1), 113–125. http:// repo.uum.edu.my/18216/1/JGD 11 1 2015 113-125.pdf
Dong, L., & Hsu, W.-L. (2018). Constructing a light rail transit assessment index by using the Fuzzy Delphi method. Proceedings of 4th IEEE International Conference on Applied System Innovation 2018, ICASI 2018, 946–949. https://doi.org/10.1109/ ICASI.2018.8394426
Dooren, W. V., Bouckaert, G., & Halligan, J. (2010). Performance management in the public sector (2nd ed.). Routledge. https:// doi.org/10.1111/1467-8500.12130
Eshak, Z., & Zain, A. (2020). Kaedah Fuzzy Delphi: Reka bentuk pembangunan modul seksualiti pekasa berasaskan latihan mempertahankan diri untuk prasekolah. Jurnal Pendidikan Awal Kanak-Kanak Kebangsaan, 9(2), 12–22. https://ejournal. upsi.edu.my/journal/JPAK
Gao, J. (2015). Performance measurement and management in the public sector: Some lessons from research evidence. Public Administration and Development, 35(2), 86–96. https://doi.org/10.1002/pad.1704
Ghazali, Z., Lim, M. R. T., & Abu Bakar, A. B. S. (2019). Maintenance performance improvement analysis using Fuzzy Delphi method: A case of an international lube blending plant in Malaysia. Journal of Quality in Maintenance Engineering, 25(1), 162-180. https://doi.org/10.1108/JQME11-2016-0058
Gordon, I. (1994). Sample size for two independent proportions: A review. Australian Journal of Statistics, 36(2), 199–209. https://doi.org/10.1111/j.1467842X.1994.tb00862.x
Gordon, T., Dadayan, L., & Rueben, K. (2020). State and local government finances in the COVID-19 era. National Tax Journal, 73(3), 733–758. https://doi.org/10.17310/ ntj.2020.3.05
Greco, S., Ishizaka, A., Tasiou, M., & Torrisi, G. (2019). On the methodological framework of composite indices: A review of the issues of weighting, aggregation and robustness. Social Indicators Research, 141(1), 61–94. https://doi.org/10.1007/s11205-017-1832-9
Hatry, H. P. (1999). Performance Measurement: Getting Results (2nd ed.). Chicago: Urban Institute Press.
Hood, C., & Heald, D. (2006). Transparency: The Key to Better Governance? London: Oxford University Press. https://doi.org/10.5871/ bacad/9780197263839.001.0001
Hsu, C. C., & Sandford, B. A. (2007). The Delphi technique: Making sense of consensus. Practical Assessment, Research and Evaluation, 12(10), 1–8.
Hsu, Y. L., Lee, C. H., & Kreng, V. B. (2010). The application of Fuzzy Delphi method and Fuzzy AHP in lubricant regenerative technology selection. Expert Systems with Applications, 37(1), 419–425. https://doi. org/10.1016/j.eswa.2009.05.068
Institute for Economic Peace. (2020). Global Peace Index 2020 Measuring peace in a complex world. IEP. http:// visionofhumanity.org/reports
Ishikawa, A., Amagasa, M., Shiga, T., Tomizawa, G., Tatsuta, R., & Mieno, H. (1993). The max-min Delphi method and fuzzy Delphi method via fuzzy integration. Fuzzy Sets and Systems, 55(3), 241–253. https://doi. org/10.1016/0165-0114(93)90251-C
JAKIM. (2015). Indeks Syariah Malaysia : Model Tadbir Urus Berteraskan Maqasid Syariah. https://www.islam.gov.my/ images/ePenerbitan/pengenalan_ism.pdf
Kamarulzaman, N., Jomhari, N., Mohd Raus, N., & Zulkifli Mohd Yusoff, M. (2015). Applying the Fuzzy Delphi method to analyze the user requirement for user centred design process in order to create learning applications. Indian Journal of Science and Technology, 8(32). 1-7. https:// doi.org/10.17485/ijst/2015/v8i32/92146
Kuo, Y. F., & Chen, P. C. (2008). Constructing performance appraisal indicators for mobility of the service industries using Fuzzy Delphi method. Expert Systems with Applications, 35(4), 1930-1939. https://doi. org/10.1016/j.eswa.2007.08.068
Lee, Y.-C., Hsu, W.-L., & Liu, H.-L. (2016). Using fuzzy delphi methods to develop indices for evaluating natural and cultural scenic ecological areas. ICIC Express Letters, Part B: Applications, 7(2), 393399.
Mah Tjun Lyn, J., Cheong, L. S., & Binti Rosli, N. A. (2021). Defining the roles and responsibilities of Malaysian primary school educators in supporting the pretransition stage of inclusive transitions: A Fuzzy Delphi method. International Journal of Inclusive Education, 1–17. https://doi.org/10.1080/13603116.2021.19 42567
Manning, N., D. J. K. and J. M. (2006). How and Why should Government Activity be Measured in “Government at a Glance”?, OECD GOV Technical Paper 1 (pp. 1–79). OECD. https://one.oecd.org/document/ GOV/PGC(2006)10/ANN1/En/pdf
Mapar, M., Jafari, M. J., Mansouri, N., Arjmandi, R., Azizinezhad, R., & Ramos, T. B. (2020). A composite index for sustainability assessment of health, safety and environmental performance in municipalities of megacities. Sustainable Cities and Society, 60. https://doi. org/10.1016/j.scs.2020.102164
Marwan, H., & Ali, A. (2019). Experts’ consensus to identify elements of career management competencies in Work-Based Learning (WBL) program using fuzzy delphi analysis. International Journal of Emerging Technologies in Learning, 14(20), 73–86. https://doi.org/10.3991/ijet. v14i20.11461
Masri, R., Arokiasamy, L., & Arumugam, V. (2017). Islamic approach of Maslow’s theory in fulfilling physiological needs for organizatonal performances: A perspective of Imam Al-Ghazali. The Turkish Online Journal of Design, Art and Communication TOJDAC, Special Ed (April), 518–534. https://doi.org/10.7456/1070ASE/053
Mei, W.-B., Hsu, C.-Y., & Ou, S.-J. (2020). Research on the evaluation index system of the construction of communities suitable for aging by the fuzzy delphi method. Environments-MDPI, 7(10), 1–27. https:// doi.org/10.3390/environments7100092
Morse, A. (2010). Taking the measure of goverment performance. London: National Audit Office (NAO) of United Kingdom.
Mustapha, R., & Darusalam, G. (2018). Aplikasi Kaedah Fuzzy Delphi dalam penyelidikan sains sosial. Malaysia: Penerbit Universiti Malaya.
Nuri Al-Amin, E. (2018). Pembinaan indeks keharmonian sosio-agama di Malaysia: Satu kajian. Seminar Kebangsaan: Isu & Cabaran Dalam Hubungan Masyarakat Majmuk Di Malaysia. Penerbit IKIM.
OECD. (1996). Small Businesses, job creation and growth: Facts, obstacles and best practices. Small, 1–54. https://doi.org/10.1002/1098240X(200006)23:3<246::AIDNUR9>3.0.CO;2-H
OECD. (2009). Measuring government activity. OECD Publishing. https://doi.org/https:// doi.org/10.1787/9789264060784-en
Saido, G. A. M., Siraj, S., DeWitt, D., & AlAmedy, O. S. (2018). Development of an instructional model for higher order thinking in science among secondary school students: A Fuzzy Delphi approach. International Journal of Science Education, 40(8), 847–866. https://doi.org/10.1080/09 500693.2018.1452307
Saisana, M. (2004). Composite indicators – A review. Joint Research Centre (JRC). https://www.oecd.org/sti/ind/29398640.pdf
Siddiquee, N. A. (2014). The government transformation programme in malaysia: A shining example of performance management in the public sector? Asian Journal of Political Science, 22(3), 268288. https://doi.org/10.1080/02185377.201 4.943256
Siddiquee, N. A. (2019). Driving performance in the public sector: what can we learn from Malaysia’s service delivery reform? International Journal of Productivity and Performance Management, 69(9), 2069–2087. https://doi.org/10.1108/ IJPPM-06-2018-0232
SME Corp. (2018). Laporan Tahunan PKS 2018/2019. Majlis Pembangunan Usahawan Dan PKS Kebangsaan (MPUPK). 1–206. https://www.smecorp.gov.my/images/ SMEAR/SMEAR2018_2019/final/ malay/SME AR - BM - Semua Bab Final 24Jan2020.pdf
Tang, C.-W., & Wu, C.-T. (2010). Obtaining a picture of undergraduate education quality: A voice from inside the university. Higher Education, 60(3), 269–286. https://doi. org/10.1007/s
Tu, L., & Padovani, E. (2018). A research on the debt sustainability of china’s major city governments in post-land finance era. Sustainability (Switzerland), 10(5), 1606. https://doi.org/10.3390/su10051606
UNDP. (2020). Human Development Index (HDI). http://hdr.undp.org/en/content/ human-development-index-hdi
UNESCAP. (2000). What is Good Governance?(pp. 69–70). UN-iLibrary. https://doi.org/10.18356/d4072237-en-fr
United States Government Accountability Office. (2011). Performance Measurement and Evaluation: Definitions and Relationships (Supersedes GAO-05739SP). GAO-11-646SP. https://www.gao. gov/products/GAO-11-646SP
Van Dooren, W., Bouckaert, G., & Halligan, J. (2010). Performance management in the public sector (1st ed.). Routledge. https:// doi.org/10.4324/9780203030806
Van Dooren, W., De Caluwe, C., & Lonti, Z. (2012). How to measure public administration performance: A conceptual model with applications for budgeting, human resources management and open government. Public Performance and Management Review, 35(3), 489–508. https://doi.org/10.2753/PMR15309576350306
Zatul I. Z. (2020, November 6). Belanjawan 2021: Belanjawan kita semua. Berita Harian Online. https://www.bharian. com.my/berita/nasional/2020/11/751083/ belanjawan-2021-belanjawan-kita-semuaahmad-samsuri
Zhao, H., & Li, N. (2016). Optimal siting of charging stations for electric vehicles based on fuzzy Delphi and hybrid multicriteria decision making approaches from an extended sustainability perspective. Energies, 9(4), 1–22. https://doi. org/10.3390/en9040270