The impact of students' satisfaction on psychological sense of community among undergraduate students
List of Authors
  • Chen Lee Wan , Chua Yee Chii

Keyword
  • psychological sense of community, students' satisfaction, undergraduate student learning

Abstract
  • A psychological sense of community is vital to increase engagement in studies and social activities while pursuing higher education. The primary aim of the present study was to examine the impact of students' satisfaction in terms of experiences with faculties, campus facilities, and extracurricular activities on undergraduate students' psychological sense of community. A purposive sampling method administered a self-report survey to 468 undergraduate students (18 to 25 years). Students' satisfaction scale (24 items) and the Collegiate Psychological Sense of Community Scale (14 items) were used as the instrument. The data were analysed via Statistical Package for Social Studies (SPSS) version 28. Multiple regression analysis to identify the impact of students' satisfaction with the psychological sense of community. Findings showed a significant impact of students' satisfaction in terms of campus facilities (β = .92, p =.027) and extracurricular activities (β = .46, p = .031) on the psychological sense of community among undergraduate students. However, the result suggested that experience with faculty did not significantly predict undergraduate students' psychological sense of community (β = .016, p = .693). Results of this study were discussed concerning potential mechanisms through increasing students' satisfaction with an enhanced psychological sense of community. The implications of the study and recommendations for future research are presented. In sum, it recommended that more focused attention should be given to increase the psychological sense of community among undergraduate students.

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