How does COVID-19 impact the supply chain management of the e-commerce industry in Indonesia?
List of Authors
  • Salman Yusuf

Keyword
  • COVID-19, Supply Chain Management, E-commerce, Digitalization, Impact

Abstract
  • COVID-19 had created a major shift in how conventional, brick-to-mortar, and any business in general to operate. With the changes occurring in the business industry, several factors are required for organizations to survive with the sudden change. One of the key elements is to implement the use of digital technology. With the ever growing phenomena of digitalization, implementing these matter becomes a necessity especially amid pandemic. In correspondence to the adaptation of the business sector, a growing industry has shed light during this age, which is e-commerce. Being a platform that is based electronically through the internet, the usage of e-commerce has grown significantly, especially in one of the world’s most overlooked e-commerce market, Indonesia. Being the biggest user of e-commerce in South East Asia, Indonesia has the potential to utilize this business sector to its fullest. The impact of the pandemic will directly impact the e-commerce businesses in Indonesia through its supply chain management sector. With the concurrent growth of digitalization and the regulations of COVID-19 in Indonesia, the supply chain management has the ability to improve its work processes by implementing digital technology. With the many variables of digital technology, implementing it to the functions of supply chain management will differ from business to business. This research will dissect the different utilization of digital technology in the supply chain management of e-commerce businesses in Indonesia. It will also investigate the impact that COVID-19 has on the e-commerce businesses in Indonesia. This research will utilize a descriptive design framework with a longitudinal time scale. It will consist both quantitative and qualitative data through only secondary method of research.

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