Digital mental health (DMH) interventions, treatments and services are pertinent for the purpose of assessment, prevention, support and promotion in mental health recovery. The influence of technology and digital competency is significant to help enhance psychological and mental well-being among the family members especially with the single parenthood experiences. This study therefore, aimed to enhance the mental health of the single parenting family using need analysis for DMH services development. Its focus was on the development of technology assisted intervention strategy for the single parents using intra-familial approach to establish DMH. The study focused on family communication patterns, family functioning and family organization models for problems identification using a need analysis procedure. Survey was utilised online to identify the contributing factors affecting the problems of the family in the single parenthood. Using purposive sampling technique, 100 single parents, age ranging from 30 to 60 years, were recruited from the Malaysian Single Parents Community, via the digital platforms for completing the online survey. The Revised Family Communication Pattern Instrument and Family Functioning Scale were used with psychological burden questions developed to measure the mental health of the single parents before, during and after COVID-19. The survey included Technology competency, involvement and accessibility to measure the usage of technology for DHM development purposes. The study indicated family communication problems and family dysfunctions which derived into further mental health and other psychological problems among the members in single parenting family. It was found that single parents developed different patterns of family communication and family organization to function the role as a single parent at home. It was also indicated that the needs of digital technology to have establish intervention strategy implied significant demands in this IR 4.0 digital family.