Critical review of lecturers' attitudes towards quality of teaching and learning in Malaysian public universities
List of Authors
  • Devi Priya Murgan , M.I. Rohayati

Keyword
  • Lecturers' Attitudes, Quality, Teaching and Learning, Public Universities, Literature review

Abstract
  • This literature review aims to investigate how lecturers' attitudes impact the quality of teaching and learning in public universities in Malaysia. It provides the insights on understanding the relationship between lecturers’ attitudes (responsiveness, professionalism, and accountability) and their influence on quality (effectiveness, efficiency, and productivity). The study addresses issues such as limited curriculum development, ineffective monitoring of curriculum activities, job stress among academic staff, and the perception that public universities are less favourable compared to private institutions. Analysis of studies reveals that lecturers' attitudes such as responsiveness, professionalism and accountability significantly impact teaching and learning quality by lecturers. Positive attitudes are associated with improved effectiveness, efficiency, and productivity. The review identifies various dimensions in which these attitudes affect quality and highlights the need for further exploration of these relationships. This review involved analysing 28 peer-reviewed journal articles related to lecturers' attitudes and quality measures. While not all studies focused specifically on public universities in Malaysia, the selected literature was relevant to the study’s themes. To improve teaching and learning quality, public universities should focus on enhancing lecturers' attitudes, particularly in responsiveness, professionalism, and accountability. Further research is recommended to explore these dimensions more specifically within the context of public universities in Malaysia.

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