Impact of artificial intelligence (AI) towards the quantity surveying (QS) professions: A systematic review
List of Authors
  • Lee Yee Lin, Ng Zhi Xin, Wong Foo Yeu

Keyword
  • Artificial Intelligence (AI), Quantity Surveyor (QS), Chatbots, Systematic Literature Review

Abstract
  • Artificial intelligence (AI) is a key driving force of the fourth technology revolution, and it has become a trend in a variety of professional industries, including the construction sector like BIM. The emergence of ChatGPT has led to numerous research investigating the possibility that using AI chatbots in the workplace will be more productive. Nevertheless, there have been limited studies and no holistic understanding of the feasibility of the new and emerging AI technology in the Quantity surveying (QS) industry. With an assistance of AI chatbot, the role of QS will have significant changes. This research aims to review the existing research on the impacts of AI on QS and if it will eliminate the need for QS. Eighteen (18) relevant journal papers were carefully selected using the PRISMA statement. A thematic analysis was carried out to determine the relevant topic's themes and sub-themes. This study presents three (3) major themes: types, limitations, and impacts, followed by twenty-one (21) sub-themes. The research findings suggest that while AI chatbots have the potential to influence the QS professions, the specific nature and significance of these impacts remain uncertain, warranting further investigation.

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