Assessing the impact of dynamic capabilities of supply chain management towards the sustainable performance of public hospitals
List of Authors
  • Jamaliah Said , Zhang Tongtong

Keyword
  • Dynamic Capability Theory, Public Hospital, Sustainability, Supply Chain

Abstract
  • In an era of volatility, uncertainty, complexity, and ambiguity (VUCA), unexpected disasters are becoming more frequent. The breakout of the COVID-19 pandemic has severely disrupted the healthcare supply chain, and the resulting shortage of resources is seriously affecting the sustainable supply of public healthcare services. This emphasizes the importance of supply chain management in public healthcare sustainability. This study examined the critical dynamic capabilities of supply chain management that affect the sustainable performance of public hospitals using the SEM-PLS methodology. This study is based on the dynamic capabilities theory and follows a cross-section design. An online survey was conducted through a structured questionnaire among 127 management and employees of public hospitals in China to investigate critical dynamic capability in supply chain management affecting the hospital's sustainable performance. The demographic data was analyzed by SPSS 29, and the questionnaire data was analyzed by Smart PLS 4.1. The findings of this study indicated that leadership capability and digital technology capability in supply chain management significantly enhance the sustainable performance of public hospitals. This study adopts the dynamic capability theory to bridge the theoretical gap between healthcare supply chain management and hospital sustainable performance. The finding of this study provides in-depth insights into the influencing factors of sustainable performance in public hospitals. Which enriches the literature on the sustainable performance of public hospitals and support decision-making for policymakers and healthcare administrators.

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