Application of analytic hierarchy process and best-fitted resource for optimizing prioritization and resource allocation
List of Authors
  • Efri Mandela Thomas , Yos Sunitiyoso

Keyword
  • AHP, BFR, resource allocation, prioritization

Abstract
  • This study proposes a new method to optimize the delivery of data services and interim solutions in Bank GAWA, a leading bank in Indonesia. The method uses the Analytic Hierarchy Process (AHP) and the Best-Fitted Resource (BFR) techniques to prioritize and allocate resources based on multiple criteria and factors. The study also evaluates the impact and benefits of the method on the effectiveness and efficiency of the delivery process. The study contributes to the theory and practice of data services and interim solutions delivery in banking by providing empirical evidence and a practical model of how AHP and BFR can be applied or adapted in similar contexts.

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