Can knowledge management and public service motivation foster organizational commitment? Mediating role of job satisfaction
List of Authors
  • Novar Lanang Maulana , Zuliani Dalimunthe

Keyword
  • knowledge management, public service motivation, job satisfaction, organizational commitment.

Abstract
  • Employees who are committed to the organization would willingly stay in and work hard to achieve organizational goals. Therefore, the organization needs employees who are committed to the organization. This study examines how knowledge management and public service motivation influence one's organizational commitment. The scope of this study is the Financial Education and Training Agency of the Ministry of Finance of the Republic of Indonesia. Specifically, this study evaluates whether job satisfaction mediates the relationship between knowledge management and public service motivation toward organizational commitment. Research data was collected using a questionnaire, and we generated 360 respondents. We analyze the data using the Structural Equation Modelling method with the LISREL application. The results showed that knowledge management and public service motivation positively and significantly affected organizational commitment. Additionally, job satisfaction mediates the association between knowledge management, public service motivation, and organizational commitment. This study provides practitioners in the public sector with information regarding the role of knowledge management and public service motivation in sustaining employee organizational commitment, which is mediated by job satisfaction.

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