The relationship of organizational culture and patient safety culture on service development in the Hospital Dr. Ario Wirawan Salatiga
List of Authors
  • Anton Agus Setyawan , Sri Hariyanti

Keyword
  • Organizational Culture, Work Safety Culture, Service Development

Abstract
  • The primary objective of his research is to examine the relationship between the organizational culture and patient safety culture at the Dr. Ario Wirawan Pulmonary Hospital in Salatiga, specifically in the context of service development. The study comprised 99 participants who were admitted to Lung Hospital by Dr. Ario Wirawan Salatiga. Data collection was conducted through the use of a questionnaire. Utilizing a non-probability sampling method for the sampling procedure. The data analysis technique included multiple linear regression analyses. The study's findings indicate that organizational culture has a pivotal role in stimulating service growth, exerting a distinct and substantial influence. The study's findings clearly indicate that the most prominent part of patient safety culture in hospitals is "teamwork in units." Conversely, the aspects that need enhancement include "staffing" and "handoff and transition." (2) A robust safety culture has a substantial and beneficial impact on the advancement of services.

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